Frequently AskedÂ Terms / ReturnsÂ Questions
Q: What specific designs do the listed prices reference?
- A:Â Listed prices are intended to represent the range of options available. Â It is possible that a price listed is incorrect or refers to a variation in style. Â No web prices are guaranteed. Â Please email or call for pricing confirmation.
Q: Does Chandi offer trade pricing?
- A: Chandi offers a variety of pricing structures. Â Please email or call for more information. Â Due to the great degree of fluctuation in crystal, pricing and availability is subject to change without notice.
Q: What is Chandiâ€™s cancellation/ return policy?
- A: Due to the custom nature of Chandi fixtures, all sales are final. A non-refundable 50% deposit is required to process all orders with the balance due upon shipping. Once production has begun, cancelled orders forfeit the deposit paid. Â Any damages incurred in shipping must be reported within 7 days of delivery for repair/replacement.
Q: Can I rush my order?
- A: Yes. An additional fee will apply, please contact the sales office to discuss rates.