Terms & Returns
Due to the custom nature of Chandi fixtures, all sales are final. A non-refundable 50% deposit is required to process all orders with the balance due upon shipping. Once production has begun, cancelled orders forfeit the deposit paid. Any damages incurred in shipping must be reported within 7 days of delivery for repair or replacement.
Fixtures under 36 lbs ship FedEx Ground. Larger fixtures and orders with multiple pieces are palletized and shipped common carrier. Clients can always choose to make their own shipping arrangements.
Shipping charges range depending on the size of the fixture and the number of pieces ordered. Standard shipping costs are 10% of purchase price. We can also deliver your Chandi within a 40 mile radius of our office at a $150 flat fee.
The handling charge is the cost of materials and labor used in carefully wrapping your Chandi.
We highly recommend that a licensed electrician install your Chandi. All Chandi fixtures are UL approved for hard-wire installation by a qualified electrician. If you would like to install your Chandi yourself, please download installation manual.
There is no assembly required, Chandis come complete. Some larger or very expensive crystals may arrive separately. If that is the case for your order, you will be notified upon order placement.
It is common that additional reinforcement is not necessary when installing your Chandi fixture. Depending on the size and weight of your design, we recommend that you consult with an electrician prior to installation to confirm if reinforcement will be necessary for your installation.
Candelabra sockets are UL approved for up to 60 watt bulbs. Standard sockets are UL approved for up to 75 watt bulbs on most fixtures. All Chandi fixtures are labeled with maximum wattage recommendations.
Yes. All Chandi’s include 3 feet of standard chain and a canopy. Various decorative chain and canopies can be purchased separately.
Chandi is a high-end, custom design, lighting company where focus is on elegance, quality and customer satisfaction.
Meredith Clark created Chandi in Los Angeles during 1997. Her vision is to fuse the elegance of classic chandelier design with contemporary sensibilities. In addition to her wholesale line, Chandi quickly began creating unique lighting for notable clients in Los Angeles while focusing on true collaboration with clients and designers worldwide.
Chandis are unique in the sense that they are one of the few lighting companies today that work directly with clients to produce customized fixtures that suit individual taste.
Meredith moved the Chandi production studio to Idaho in 2010 to enhance the world experience of her two sons. She often travels to Los Angeles and the greater New York area to meet with designers and clients while welcoming site visits whenever possible.
All Chandis are handmade in the United States. We work closely with metal artisans in Los Angeles and Idaho to create all of our frames. Everything else, from frame finishing, UL electrical wiring, dressing of the fixture and the packing of your Chandi is done in house.
Absolutely! This is your Chandi. We will work with you to create a piece that is uniquely your own.
Usual lead time is 10-12 weeks from the time the deposit is received and production begins. Custom frames and larger pieces can take 16-20 weeks.