Chandi crystal is hand cut and polished in the Czech Republic, Austria, Turkey, Egypt, Germany and Italy. Whenever possible, we support businesses that have been respected for decades for the integrity with which they approach both their process and their relationships. With a few exceptions for old molds that we love, the crystal we use is of 1A quality, meaning that it is hand cut and polished instead of press molded. We often get our hands on stock that hasn’t been used in years, still available in limited quantities. While we value the importance of consistency when repeating a pattern, we value more the ability to make your Chandi a truly one of a kind piece. With your approval, crystal substitutions may be made.