Chandi crystal is hand cut and polished in Czech Republic, Austria, Turkey, Egypt, Germany and Italy. Whenever possible, we support businesses that are respected for their integrity with which they approach both their process and their relationships. With a few exceptions for old molds that we love, the crystal we use is A1 quality. This crystal is hand cut and polished instead of press molded. We often get our hands on limited quantity stock that hasn’t been used in years. While we value the importance of consistency when repeating a pattern, we greatly value the ability to make your Chandi a truly one of a kind piece. With your approval, crystal substitutions may be made.